Even i was totally disappointed, which is sad, because the hardware really feels fabulous and the promise to run pretty much anything on this thing is great. But i wonder how an average user would react to such a bad first experience. I needed to reset my Surface because i bound it to the wrong account.
Start “diskpart”, enter “select disk system” and nuke your system drive with a “clean” Instead i used “Troubleshoot > Advanced Options > Command Prompt.”.Maybe the official way described here works for your.
Use it to boot your surface (press volume down, hold it, than power on).Download the recovery image for your device and create an USB stick like described.If you reset your Microsoft Surface Pro 4 to factory defaults for whatever reasons you might end up like me: In an endless boot loop or the reset process being stuck at 7% (or, if you choose to erase everything, at 31%), this solution worked for me: